14K White Gold Emerald Cut Garnet Birthstone Pendant Necklace

- No EU import duties.
- Ships within 1-2 business days.
- Ships in our fully recyclable and biodegradable signature boxes.

At Extravagant Jewels, we take great pride in the quality, craftsmanship, and uniqueness of our products. Due to the nature of our items and our commitment to maintaining the highest hygiene and quality standards, we do not accept returns, exchanges, or provide refunds for any purchases made through our store. All sales are considered final.

We encourage all customers to carefully review product descriptions, sizing guides, materials, and photos before completing a purchase. If you have any questions about a product before buying, please do not hesitate to contact us at extravagantjewels613@gmail.com — we’re happy to assist you.

Damaged, Defective, or Incorrect Items

While we do not accept returns or offer refunds for change of mind or dissatisfaction, we absolutely want to ensure your order arrives in perfect condition. If your item arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery at extravagantjewels613@gmail.com with the following information:

• Your full name and order number

• A clear description of the issue

• Photos showing the damage or incorrect item

We will evaluate the situation and work with you to resolve it appropriately. Please note that we reserve the right to offer a resolution at our discretion, which may include a replacement or store credit, depending on the nature of the issue.

Non-Returnable Items

To ensure the safety, quality, and integrity of our products and service, we do not accept returns on any of the following:

• Custom or personalized items (including engraved or made-to-order pieces)

• Jewelry or personal accessories that have been worn, used, or altered

• Items on sale or purchased with a promotional discount

• Gift cards

• Perishable, sanitary, or personal care goods

• Hazardous materials or flammable liquids/gases

Cancellations and Changes to Orders

Once an order is placed, it is processed immediately and cannot be canceled or modified. Please ensure all details are correct before finalizing your purchase.

EU Customers – 14-Day Cooling-Off Period

Under EU consumer protection laws, customers normally have the right to cancel or return orders within 14 days of delivery. However, due to the nature of our products — including custom, intimate, and hygiene-sensitive items — and our clearly stated “No Returns” policy, we do not honor returns under the EU 14-day cooling-off period.

Questions? We're Here to Help

We want every customer to have a positive experience shopping with Extravagant Jewels. If you have questions about a product before you buy, or concerns about your order after delivery, please feel free to contact us anytime at:

📧 extravagantjewels613@gmail.com

We appreciate your understanding and thank you for supporting our business.